Frequently Asked Questions

 

General questions

    What is IWTBA?
    What is the philosophy behind IWTBA?
    Who is IWTBA for?
    How does IWTBA work?

Buying on IWTBA

    How do I purchase art on IWTBA?
    What are the accepted payments on IWTBA?
    What is IWTBA’s refund policy?

Selling on IWTBA

    How do I sell artworks on IWTBA?
    How do the sales work on IWTBA?
        Profile & Works
        Payments
        Receiving your payments
        Shipping
        Withdrawals
    What are the applied fees when selling on IWTBA?
    Artists & Galeries

Content & Privacy

    Does IWTBA own my content or artworks rights?
    Does IWTBA ask any exclusivity for the works I show for sale ?
    Does IWTBA sell my personal information to third parties?

 

General questions

    What is IWTBA?

    IWantToBuyArt.com is the first worldwide social marketplace for art.

    IWTBA brings together an open marketplace for art, where everyone can buy & sell art, & an art dedicated social network, to discover & share art that you like.
    For artists & for art lovers, for galleries, publishers & art dealers, & for every curious people around the world.

    What is the philosophy behind IWTBA?

    We believe in autonomy & relationship. More here.

    Who is IWTBA for?

    Anyone & everyone. You are welcome.

    How does IWTBA work?

    Every user (art lover or artist, gallery…) first creates his or her own free profile.   

    At first all profiles are the same & offer the same features : discover & buy art, share the art & artists you like.

    You also want to sell your art ? Your profile doesn’t change, but you just add it a merchant function, & it also works as your shop. Success is yours, welcome champagne!

Buying on IWTBA

    How do I purchase art on IWTBA?

   You buy directly from the artists & galleries, & they directly ship you the artworks.
    
    When you see an artwork you like :
        - If the seller proposes several prices depending on shipping destination or other parameters, first choose the right pricing fitting with your wish & situation
        - Add the artwork to your bag (basket)
        - Keep visiting & choose more artworks if you wish to, & also add them to your bag
        - When you found everything you want, visit your bag & pay for all artworks & all sellers in 1 single payment, your payment will be automatically displayed to the right sellers.
        - The seller sends you your artwork, and you happily receive it.
    
>    IWTBA is not the seller. Each artist or gallery is the seller. IWTBA enables you to meet each other.

    What are the accepted payments on IWTBA?

    You can make all your payments either using your Paypal account or your credit card.
    Whether you choose to pay with your Paypal account, or with your credit card without opening a PayPal account, all payments are processed through PayPal's secure payment platform.

    What is IWTBA’s refund policy?

    IWTBA is a registered company from the European Economic Area, & our policy about this matter is to simply & strictly follow the law we belong to : if the seller is a professional seller established inside the European Economic Area, & if the buyer is also established inside the European Economic Area, the buyer has a widthdrawal and refund right within 14 days from delivery. For more details about this matter, please read our Marketplace Terms & Conditions.

Selling on IWTBA

    How do I sell artworks on IWTBA?

    Create your free profile.

    Click on My Profile.

    Click on Sell my art.

    How do the sales work on IWTBA?

    - Profile & Works : Each artist, gallery or publisher, manages his or her own profile & freely shows the works he or she's proposing for sale.
IWantToBuyArt is not an online gallery, it's an online sale tool at the disposal of artists & art dealers.

    - Payments : IWTBA uses PayPal, as the safest way to enable you to receive direct & instant payments when your works are sold. So as on any merchant website using PayPal, you must have a PayPal account, either Premium (to allow you receive money) either Business (business dedicated), having the Verified status. Information about this matter will be given to you again when you wish to open your shop.

    - Receiving your payments : When one of your works is sold, you directly & instantly receive on your Paypal account the total amount of the sale, from which are previously & automatically deduced the 3 types of fees explained here.

    - Shipping : When you ship an artwork, insofar as possible, you should always ship it through a trackable post system, & always keep the sending proof with you, that you can show in case of any issue or conflict. Still you must remember that because they are safer, trackable postings are also more expensive than standard postings, so you might want to adapt the shipping price you set for your artworks.

    - Withdrawals : IWTBA is a registered company from the European Economic Area, which is why if the seller is a professional seller established inside the European Economic Area, & if the buyer is also established inside the European Economic Area, the buyer has a widthdrawal and refund right within 14 days from delivery. For more details about this matter, please read our Marketplace Terms & Conditions.

    What are the applied fees when selling on IWTBA?

    Creating your profile is free.

    No monthly charge or subscription.

    Publishing an artwork for sale costs 0,20 €, & includes 3 views for 6 months.

    When one of your works is sold, you directly & instantly receive the total amount of the sale on your PayPal account, from which are previously & automatically deduced 3 types of fees :

    - IWTBA applies a 5% commission
    - Paypal apply their usual fee for receiving purchase (commercial payments) : as an example, for Payments in euros, & for less than 2500 euros perceived in a month, at the time of this writing (January 2016), Paypal will apply a 3,4% + 0,35 € per transaction fee. For complete Paypal fees information, please visit this link on PayPal's website.
    - IWTBA directly debits the amount for the VAT, and directly pays it to the relevant authorities. For European Union's sellers, the amount perceived by IWTBA for VAT or the amount you have to pay by yourself to your country, depends on your country & on whether you are a professional seller or a non-professional seller. For complete details about the VAT matter, please visit this link. For sellers established outside of the European Union, no VAT applies, and no VAT is perceived by IWTBA neither payed by the seller.

    Artists & Galeries

    Galleries, publishers & bookshops are welcome as much as independant artists, to create their profile on IWantToBuyArt.com, & use IWTBA to extend their international audience & sales.

    Some artists ask us what is the procedure to follow if they are reprezented by one or several galleries, & whether they still can open their profile & sell works on IWTBA. This matter is not under our authority, & we definitely don't take any part in relationships between artists & galleries, still we warmly invite artists already reprezented by a gallery, to suggest their gallery to create their own profile, or to find together a diplomatic arrangement so that they can, for instance, sell on their profile only works not proposed by the gallery, or later pay back its due part to the gallery. Still this is purely a matter of your own personal choices and / or applicable law & contract, and is in no way linked to IWTBA's policy. 

Content & Privacy

    Does IWTBA own my content or artworks rights?    

    No. Not in any way.
    You or the legal owner owns the content.
    The content's rights are not affected by IWTBA.  

    Does IWTBA ask any exclusivity for the works I show for sale ?

    Absolutely not. Not in any way.
    IWTBA is not a gallery.
    IWTBA is a tool and you use this tool.

    Does IWTBA sell my personal information to third parties?

    No.

More questions? Comments?

    For the whole information about how IWTBA works, please read our Terms & Conditions, or for any complementary question or comment, please use our contact form to get in touch with us, & we will happily read you & answer you answer asap.